Refund and Returns Policy

Because each item is handmade to order, I want you to love your purchase. Please review the policy below before ordering.

Returns

I accept returns within 7 days of delivery. Items must be:

Unused
In original condition
Free of odors, stains, or pet hair
Returned with original packaging (if applicable)

Buyers are responsible for return shipping costs. Original shipping fees are non-refundable.

Exchanges

If you’d like to exchange for a different fabric or style, please contact me within 3 days of delivery. Exchanges are subject to fabric availability. Buyer is responsible for shipping costs both ways.

Custom / Made-to-Order Items

All custom or made-to-order items are final sale and cannot be returned or refunded unless they arrive damaged or defective.

Damaged or Incorrect Orders

If your item arrives damaged or you receive the wrong item, please contact me within 48 hours of delivery with photos. I will repair, replace, or refund the item at no additional cost.

Refunds

Once I receive and inspect the returned item, your refund will be issued to your original payment method within 3–5 business days.

Cancellations

Orders may be cancelled within 24 hours of purchase (deposit received). After that, materials may already be cut and the order cannot be cancelled.

Questions

If you have any concerns about your order, please message me — I’m happy to help and want you to be satisfied with your purchase.